MISSION AND VISION
Balkan Star has assumed the unique position to offer single-stop options to its customers – complete mobility solution. The company offers an experience-based ultimate solution, which deals with all automotive issues – from the purchase and after-sale servicing through financing to buy-back of used vehicles.
Overall orientation and objectives
Our company has embraced the customers’ satisfaction, profitability and adequate market presence as its top values. These define our company strategy.
Image and performance
The image and the performance of our team fully match the expectations of our customers and comply with the spirit of the brands the company is representing. We are accessible to our clients, always at their disposal, always responsible and trustworthy.
Our product, brand and company related communications are characterized by comprehensive information and straight-forward structure, as well as by the impressive and cultivated manner of expression, by frankness and openness.
We spare no efforts to remain loyal to the traditions of our brands and of our company. Thus, our customers are convinced of the correctness of their choice in favour of a specific product, brand and company.
The creation and the maintenance of the facilities and of the comprehensive working environment follows the guidelines established by the requirements and the standards of the brands we represent, and thus we highlight the uniqueness of them all.